1.1. When placing an order for any service of the SmmPanelUS service, the user confirms their familiarity with and full agreement to the Terms of Service posted on the respective pages , specified after registration completion.
1.2. The service reserves the right to change the Terms of Service without prior notice to the user. The user agrees to review the Terms of Service before placing each order and express their agreement to them .
2.1. During the registration process on the service , the user must check the box indicating their agreement to the Terms of Service and site rules.
3.1. When placing the first order on the service , the user must check the box indicating their agreement to the Terms of Service and Rules.
3.2. When placing any subsequent orders on the service, the user must familiarize themselves with the description of each specific service, including a link to the Terms of Service (Rules).
4.1. The user agrees to review all the Terms of Service and Rules of the SmmPanelUS service before placing each order.
5.1. The service is not responsible for the actions of the user and events occurring in their account . The user is solely responsible for any unlawful, unethical, or socially dangerous use of the account's functionality by third parties who have gained access to the account due to insecure storage of login credentials (including login, password, and email) and during the use of services or communication with the service's administration .
6.1. The administration of the service reserves the right to provide user information , including IP addresses, email addresses, social media accounts, and other personal and contact information known to the administration, to international and regional law enforcement agencies. This may be done to expedite the identification of the user in case their account is used for illegal or non-compliant activities.
7.1. In the event of user activity that violates the terms of service , the administration of the service reserves the right to restrict user access to the service. Such restrictions can be temporary or permanent and will continue until all circumstances leading to the user's violation of the terms of service are clarified.
8.1. In the event of the user's account being blocked due to illegal, unethical, or socially dangerous activities, the refund of funds held in the user's balance on the service , will only be made after all circumstances that caused the user's violation of the terms of service are clarified.
8.2. If the user's actions are directed towards committing illegal and socially dangerous activities, funds may be frozen until a decision is made regarding their return in cooperation with law enforcement agencies , if such agencies are involved in investigating the circumstances related to the user's violation of the terms of service, as well as international and regional legislation applicable to the respective country.
9.1. The user agrees to use the services of this service strictly in accordance with the points and subpoints , set out in the terms of service.
10.1. The user bears full responsibility for violating the terms set forth in agreements, offers, and contracts with social networks, websites, applications, and online platforms for which they order services, presented on this service.
10.2. The user agrees that the use of services provided by this service may have negative consequences and sanctions due to their violation of agreements, offers, and contracts with social networks, websites, applications, and online platforms.
11.1. The user acknowledges that negative consequences and sanctions from social networks, websites, applications, and online platforms may include:
11.1.1. Removal of received services, such as likes, followers, comments, views, reviews, reports, and other indicators.
11.1.2. Removal of user-generated content, including videos, posts, comments, articles, and other types of publications.
11.1.3. Removal of profiles, groups, pages, channels, personalized chats, and other communicative accounts.
11.1.4. Permanent or temporary restriction of the user's access to a social network, website, application, or online platform.
12.1. The user agrees with the pricing of services provided by this service, which may be changed without prior notice to users.
12.2. However, the cost of services ordered by the user will not be changed, and the service undertakes to fulfill the user's order or cancel it, refunding the paid funds to the user's balance in the service's system.
12.3. The cost of services becomes publicly available to the user after the price change.
12.4. The user can familiarize themselves with the current price stated in the title and description of the service, as well as the final price of the service when placing an order.
13.1. The user agrees that once an order is placed on the service and it enters the processing stage, such an order cannot be canceled.
13.2. An order may be unilaterally canceled by the Service in accordance with the reasons listed in section 13.3, as per the User Agreement.
13.3. The cancellation of orders by the Service may be caused by the following circumstances, but is not limited to them: 1) Server or equipment overload; 2) Loss of accounts, profiles, cookies; 3) Updates in the social network, on the website, or in the application; 4) High server load; 5) Technical unavailability of the service due to preparation for a new update.
13.4. An order may also be canceled if the social media account was created less than 1-3-5-10 days ago (depending on the social network, website, and application), and if it is associated with the promotion of pornographic materials, the promotion of narcotics, or other illegal activities.
14.1. The user agrees that an order can have the following statuses indicating its processing:
14.1.1. Awaiting
14.1.2. Pending
14.1.3. In Progress
14.1.4. Processing
15.1. The user can request a partial or full cancellation of an order only in the following cases:
15.1.1. Technical error preventing the fulfillment of the order.
16.1. The user agrees that the stated start time in the service's description is only the average minimum value.
16.2. The service start time may vary depending on various factors, including server load and technical issues.
16.2.1. The service start time may take up to 14 business days, even if a 0-1 hour start is indicated.
16.2.2. The service start time may take 1 second, even if a 0-12 hour start is indicated.
16.3. Orders cannot be canceled due to the user's disagreement with the actual service start time.
16.4. If the user disagrees with this condition, they must immediately leave the website and stop using the services of the service.
17.1. The user agrees that the service execution speed stated in the description, is the average minimum value.
17.2. The service execution speed depends on various factors, including server load, account availability, and technical issues.
17.2.1. The service execution speed may reach 1,000,000 executions per day, even if 100 executions per day are indicated.
17.2.2. The service execution speed may be 100 executions per day, even if 10,000 executions per day are indicated.
17.3. Orders cannot be canceled due to the user's disagreement with the actual service execution speed.
17.4. If the user disagrees with this condition, they must immediately leave the website and stop using the services of the service.
18.1. The user agrees that the service does not provide a guarantee for any of the offered services, unless otherwise stated in the description of a specific service.
18.2. The service does not refund money or cancel orders if the service has been deducted by the filtration systems of social networks and other platforms.
19.1. The user agrees that the services provided by the service do not guarantee the attraction of active users for social networks and other platforms.
19.2. The service undertakes to attract only the ordered quantity of subscribers, likes, views, and other indicators, taken into account in social networks and platforms.
20.1. The user agrees that the information entered when placing an order, must be accurate, and the links must be public, along with all the necessary information for service fulfillment:
20.1.1. The profile or channel must be public.
20.1.2. The number of participants must be public.
20.1.3. The number of likes must be public.
20.1.4. The number of reposts must be public.
20.1.5. The number of views must be public.
20.1.6. And so on.
20.2. The service is not obliged to cancel an order and refund funds, if the entered information was erroneous due to the user's fault.
21.1. The user agrees that GEO-dependent services may exclude the use of geographically dependent names, avatars, and IP addresses of users.
22.1. The user agrees to comply with all provisions stated in the Terms of Service while visiting and using the service, as well as when placing each order.
22.2. The user is obligated to review the Terms of Service when placing each order on the service.
22.3. The user acknowledges that the Service Administration is not obliged to notify them of changes in the Terms of Service, and they must independently familiarize themselves with them.
23.1. The service and the Service Administration provide the user with all necessary opportunities to familiarize themselves with the Terms of Service.
23.2. When registering on the service, the user must check the box indicating their agreement with the Terms of Service and the website's rules.
23.3. When placing the first order, the user must also confirm their agreement with the Terms of Service and the website's rules.
23.4. When placing any subsequent orders, the user must review the technical specifications and the link to the Service Terms in the description of each specific service.
24.1. The service and the Service Administration are not responsible for reputational, financial, technological, or any other damage that may be caused to the user or their business during the use of the service.
24.2. The service and the Service Administration are not responsible for the suspension of account activity and the removal of publications on various social networks, websites, applications, and internet platforms.
25.1. The user agrees that refunds of funds available in their personal account balance, are exclusively made in accordance with the "Refund and Exchange Policy" posted on the website.
The user must familiarize themselves with and accept these obligations and the Refund Policy before using the service and placing orders. In case of disagreement with any of the listed Terms of Service, the user must immediately leave the website.
Updated: June 29, 2023
1.1. A refund request submitted by the user through the SmmPanelUS ticket system will be reviewed by the project's accounting department within up to 28 business days, excluding weekends and holidays.
1.2. The total refund period for funds in the user's personal account balance, from the time the request is submitted in the ticket system, can be up to 56 business days, excluding weekends and holidays.
2.1. The user is fully responsible for fees and other charges associated with fund withdrawal. Detailed information about such fees and charges is provided in section 5 "Service and Payment System Fees" of this agreement.
3.1. In accordance with the legislation of the jurisdiction in which SmmPanelUS operates, a refund of funds in the user's personal account balance is only possible using the method and account number used for the initial deposit.
3.2. Refunds to other electronic wallets, cryptocurrency wallets, or bank cards different from those initially used for the deposit are not processed.
3.3. Refunds of funds in the user's personal account balance using a different method other than the initial deposit method are possible only through the funds exchange service.
3.4. Refunds for funds topped up in previous tax periods are not provided.
3.5. The conversion of funds will be carried out at the exchange rate of the Central Bank of Russia on the day of balance replenishment.
4.1. The user can use the funds exchange service to return funds from their personal account balance using a method different from the initial deposit method. The cost of the exchange service is 20% of the exchange amount, but not less than $50 USD.
4.2. The user is responsible for paying the commission fees of acquiring systems and exchange points that may arise during the funds exchange processes.
4.3. The funds exchange service is processed within up to 7 business days, excluding holidays and weekends (Saturday and Sunday).
5.1. When withdrawing funds from the user's account balance, a one-time system commission fee of 13% is deducted, which includes fund stability, currency volatility, and the time funds are held in the SmmPanelUS balance.
5.2. If the user used cryptocurrency to top up their personal account balance, an additional 20% fee is deducted due to cryptocurrency market volatility and unstable cryptocurrency coin prices.
5.3. In the case of inactivity for more than 180 days or absence of visits within a fiscal year, an additional fee of 15% is charged.
5.4. An additional fee of 0.03% of the total amount is charged from each user for each day of inactivity (lack of activity is defined as the absence of placing an order). These funds cover fluctuations in exchange rates and the costs of storing funds on the service's balance.
6.1. The refund of funds credited to the user's personal account balance using cryptocurrency is only processed through trusted exchange points with which SmmPanelUS has an agreement. Withdrawal of funds using other exchange points suggested by the user, is not supported.
6.2. The user is responsible for the commission fees charged by exchange points and agrees to pay them in accordance with the refund conditions.
6.3. The cryptocurrency price on the trusted SmmPanelUS exchange point may differ from the market price announced by official cryptocurrency rate sources against the dollar.
7.1. Application processing time: Applications for withdrawal of funds deposited through the Russian internet acquiring YooKassa are processed within up to 7 business days, excluding holidays and weekends.
7.2. Funds withdrawal time: After approval of the withdrawal request by the project's accounting department, the withdrawal time depends on YooKassa and general banking rules, and may take up to 14-28 business days. Please note that this process is beyond our control.
7.3. Withdrawal method: Funds are withdrawn through the same channel used for balance replenishment. Change of withdrawal method is not provided.
7.4. Withdrawal fee: A service internal commission of 13% is charged for fund withdrawals, additionally 0.03% of the amount for each day of inactivity. These funds cover exchange rate fluctuations and expenses for storing funds on the service's balance.
7.5. Additional fee: In case of inactivity for more than 180 days or absence of visits during the accounting year, an additional fee of 15% is charged. This is necessary to comply with the legislation of the Russian Federation regarding fund refunds (https://www.cbr.ru/currency_base/daily/).
7.6. Currency conversion: Funds will be converted at the exchange rate of the Central Bank of Russia on the day of balance replenishment. To view current currency exchange rates, please visit the website of the Central Bank of Russia.
8.1. Financial responsibility: The user is fully responsible for paying the fees for deposit and withdrawal of funds.
8.2. Bonus deduction: Before withdrawing funds from the balance, all previously issued bonuses will be automatically deducted.
8.3. Refunds for funds topped up in previous tax periods are not provided.
8.4. The conversion of funds will be carried out at the exchange rate of the Central Bank of Russia on the day of balance replenishment.
I, [User's Full Name], confirm my status as a registered user of your service under the username [Your Username].
I have reviewed the "Refund Policy" and accept the established terms and fees.
I also confirm that my email address [Your Valid (Working) Email Address] is current and used by me in business.
My current balance is [Account Balance].
I commit to not placing any new orders after submitting this application. Should I breach this commitment, I understand that my request for withdrawal will be canceled without prior notice.
Number/address of the balance top-up method: [Please specify the valid number/address of the method - bank card number, electronic wallet, phone number, cryptocurrency wallet]. Please note that funds can only be transferred to the specified method. The exception is top-ups via online acquiring YuKassa, where funds are automatically withdrawn to the method used for the deposit.
The user must familiarize themselves with and accept these obligations and the Refund Policy before using the service and placing orders. In case of disagreement with any of the listed Terms of Service, the user must immediately leave the website.
Updated: January 19, 2024
1.1. Visiting and using the Site signifies the User's agreement to the Privacy Policy regarding the processing of their personal data.
1.2. In case of disagreement with the Privacy Policy, the User may leave the Site.
1.3. This Privacy Policy applies only to the site smmpanelus.com and does not apply to third-party resources that the User may access from the Site.
1.4. The Site Administration is not responsible for the accuracy of the personal data provided by the User.
2.1. The Site Administration undertakes not to disclose the personal data provided by the User during registration on the Site or when placing orders.
2.2. The following personal data of the User are subject to processing:
2.2.1. Last name, first name, patronymic;
2.2.2. Contact phone number;
2.2.3. Email address;
2.2.4. Delivery address for order fulfillment;
2.2.5. User's residential address.
2.2. The Site ensures the protection of User data when navigating to external and internal pages, including IP addresses, data from cookies, browser information, time and duration of site visits, and the address of external pages or advertisement blocks.
2.3. Disabling cookies may cause problems with site authentication.
2.4. The Site collects information about the IP addresses of all Users to resolve technical issues, control and ensure the legality of financial transactions.
2.5. Except as specified in section 5.2., other User data is not disclosed without their consent.
3.1. The collection, storage, and processing of the User's personal data are necessary for the following purposes:
3.1.1. Identification of the User who has completed the registration process or visited the Site to place an order.
3.1.2. Providing the User with full access to all Site resources.
3.1.3. Establishing feedback with the User to send notifications and informational messages related to the use of the Site and its services.
3.1.4. Ensuring payment security and fraud prevention by verifying the User's location.
3.1.5. Ensuring the completeness and accuracy of the provided personal data of the User.
3.1.6. Creating a user account to fulfill an order.
3.1.7. Providing the User with information about the status of their order within the established deadlines.
3.1.8. Processing payments and timely order (service) fulfillment.
3.1.9. Providing instant support to resolve any issues or disputes related to the use of the Site.
3.1.10. Providing information about new services, price changes, promotions, and other news of the Site with the User's consent.
4.1. The processing of the User's personal data may be carried out automatically or by other means in accordance with applicable laws without time limitations.
4.2. The collected User data may be transferred to authorized government authorities and international law enforcement agencies in accordance with general provisions.
4.3. The Site Administration regularly takes measures to protect the User's personal data from unauthorized access by third parties, except as specified in section 4.
5.1. The User is obliged to:
5.1.1. Provide complete and accurate information about themselves.
5.1.2. Promptly inform about any changes in their personal data.
5.2. The Site Administration is obliged to:
5.2.1. Use the provided personal data of the User only for the purposes specified in section 4 of this Privacy Policy.
5.2.2. Ensure complete protection of the User's personal data and not disclose, sell, exchange, or publish them, except as specified in section 4.
5.2.3. Suspend the processing of personal data at the User's request or the request of their legal representative, as well as at the request of the authorized authority.
6.1. The Site Administration is responsible for improper performance of its obligations, which may result in losses for the User, except as specified in section 4.
6.2. The Site Administration is not responsible if the User's personal data:
6.2.1. Becomes publicly available with their consent or without their consent, or if it was lost without the Site's involvement.
6.2.2. Was available to third parties before the Site Administration gained access to such data.
7.1. Disputes can be resolved by submitting a written claim from the User to the Site Administration.
7.2. The Site Administration undertakes to consider the claim within 90 business days, excluding weekends and holidays, and inform the User of the measures taken.
8.1. The Site Administration reserves the right to make changes to this Privacy Policy without prior notice.
8.2. The changes come into effect upon their publication on the Site.
8.3. Suggestions and questions regarding the operation of the Site and this Privacy Policy can be sent via email: info@smmpanelus.com.
The User is obliged to read and accept the obligations and the Privacy Policy. In case of disagreement with any of the listed points of the privacy policy, the User must immediately leave the site.
Updated: June 29, 2023
Sign up